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I’m going to admit it, I think Cadbury have managed their about face quite well.
There are a lot of things I could comment on here, but if you want to know the down and dirty details about Cadbury taking palm oil back out of their chocolate, I’m sure Stuff, NZ Herald or NBR cover it better than I could as they probably got the press release. If that’s what you’re looking for, follow those links.
What I would like to comment on is their actions on the peripheral of said press release.
Quick background:
Throughout all of this I was a little unimpressed that Cadbury were broadcasting their message and not having a conversation with their consumers, or even in the space where their consumers were bitching about them (read: Twitter).
What a crack up. I was out on Friday night and caught up with one of the guys from Stuff and his friends, all of whom I know. First thing one of them says to me is “I knew about what Stuff were going to do, and I was told not to tell you”. OK… That’s a little too cryptic for me late on a Friday night.
Following a little digging I realized what they were talking about was the stunt Stuff pulled in Auckland last week. I guess my question would have to be, why not tell me? If I was going to pull a stunt like that, creating some talk prior to the event, probably would have helped it out. There is this lovely little term, ‘embargo’ that is used by pretty much anyone who has time sensitive information, but need media coverage of some description. It means, “here, we’ll give you a heads up, but we need you to wait until this time before you publish” and it works well. Getting someone (even someone as insignificant as little ol’ me) to start teasing this information is going to get people talking. People talking is good, it means they care – goodness knows I am always more concerned when people stop talking about me.
I have to admit, the stunt itself didn’t wow me all that much, and while there was a little bit of buzz on Twitter about it, not enough for me to RT anything, or even bother to look at the video. Nice idea, try to get some energy around Stuff.co.nz going in Auckland, pull some of the Herald readers, just didn’t hit the nail on the head for me.
And this is why… Stuff rarely break stories, in fact most of the ‘news’ publishers are behind the 8 ball when it comes to breaking stories. If I look back at the big news events which have happened in the last few months, and where I got my information from, it was Twitter, not a news publisher. (This is where I have to admit that I do not follow either the Herald or Stuff on Twitter because it feels a little spammy to me, they tend to tweet a barrage of info all at one time – too much).
Bain trial – Twitter (@DanNews)
Michael Jackson – Twitter (@CNNBreak were first to confirm from those I follow)
Weatherston – Twitter (Can’t remember where this came from, a number of sources if I remember rightly)
The one thing I do know, is that from the people I follow, NOT ONE RT’ed or noted a major NZ News publisher as the source of their information for any of the events above.
So this ‘Consequences’ campaign, what irks me, is this ‘breaking stories first’ issue – to what lengths? Quite unfortunately Stuff got busted recently for the pre-writing of the Weatherston verdict - article written, with guilty verdict, well before the jury came back. So while they are pushing the idea of being the first to break a story, the question is, at what cost? NBR has put up a paywall on articles in an attempt to keep journalists (yeah, I know, that is a very long story, short – but it seemed to be the main reason that Colman was pushing), so is that what we can therefore expect from Stuff as well? They’re so busy writing stories in anticipation of what is going to happen, that in order for these journalists to keep their jobs, we’re going to have to start paying for this information?
It will be interesting to see what happens next. One question I do have though, what did OSH think about dangling someone from that building??
UPDATED 11/8: Tell you what though, I'll give Stuff credit for breaking the Iceberg story - possibly not story of the century, but they were able to answer the questions no one else have been able to this morning.
So, this has been floating around Twitter for about a week (maybe over??) but I think it is great. Bitch.Co allows one to tweet exactly what is on their mind, anonymously. Man-alive people loving this site. It is not beautifully designed but it serves its purpose.I know I am incredibly aware of who is following me on Twitter and what things may or may not be appropriate to tweet (unless I’ve had a few drinks in which case all censorship seems to fly out the window) even though sometimes I would like to express my exact feelings. Enter Bitch.Co, an anonymous way to pull the fingers to whomever you want - and if you want to be really anonymously nasty, you can call out Twitter users:
(please note, I sent this to myself – no one sent this to me)
People are really embracing this site too. I was following Bitch.Co for a little while but had to unfollow as I was getting too many tweets from them and it was killing my limit on TweetDeck.
Happy weekend all. If you're in Wellington, and gots nothing to do tonight, go and see 1995 play with Tiddabades & the beautiful Diana Rozz at Mighty Mighty. Quality gig action.
Here is a close up.
I think this is great, which is kind of amazing as I am not a fan with this format, but well done BNZ. I think this is some spot on placement and messaging going on and I am impressed. Very well thought out. Making an assumption that a number of very busy business owners and/or decision makers that don’t have time through the day to read NBR and catch up on a lot of their news at night is a very smart one. Upstairs for thinking! My one thought would have been to maybe try to time target the message so it is even more relevant (like after 7pm at night maybe) but I’d imagine that it does drive a decent amount of traffic through the day also, so not that biggie.
In other, “while I slam them, they still have it” news…
I thought I was going to be able to make a grand retracting statement about Cadbury advertising, and that at least they get some of their products right even if the brand itself is a little confused and throw up this ad:
Which I see is Australian. That’s a pity. No grand retraction for today, however this ad does crack me up, the other one a little more than this, but this was the only one I could find quickly.